CNS FAQ’s:
- Q: What is the difference between Medicaid Waiver & non-Medicaid Waiver services?
A: Medicaid Waiver services are federally funded for those who qualify for the Medicaid program. These participants are serviced under the DD/MR department. Our DD/MR and CNS departments mirror one another, but clients who do not qualify for Medicaid are serviced by CNS with State funds.
- Q: How do I begin receiving services by CARE Hawaii, Inc.?
A: Every person who qualifies for services with the Developmental Disabilities Department (DDD) has a
case manager. The case manager recommends the service(s) needed and sends a referral to our DD/MR department here at CARE Hawaii, Inc. With this State approval, we will procure a service provider and begin services as soon as possible.
- Q: Who is the Crisis Hotline for?
A: The Crisis Hotline is for any individual who qualifies for services with the DDD who is experiencing a
crisis.
- Q: What is a crisis?
- A: A crisis is a state of instability or danger, in which it is feared that a participant is not safe to themselves
and/or their environment. We do not decide what might qualify as a crisis. If a threat is perceived, we
respond.
- Q: What happens once a crisis call is made?
A: Once the call is received by a CARE Hawaii, Inc. representative, our Crisis Mobile Outreach team is
dispatched. A team member will arrive at the scene within 45 minutes. After assessing the client, they
will stay at the location until the crisis is stabilized or transport the individual to an appropriate respite
location.
- Q: Does CARE Hawaii, Inc. have residential habilitation or crisis respite beds available?
A: We are currently working on a project that will make these options available for adults. We are placing
children & adolescents on a case-by-case basis, some into behavioral foster homes.
- Q: What is an FBA?
A: A Functional Behavioral Assessment (FBA) takes place over 3-5 months.
CARE Hawaii Inc. has on staff several psychologist-supervised Behavioral Specialists that study
maladaptive behaviors of DD/MR participants. An initial meeting is scheduled to gather information
followed by several hours of interviews and observations. The FBA is then written, with a plan to
address these behaviors. The circle of support is trained on the plan and depending on the level of care required, based on the participant’s needs, either the Behavior Specialist or a Service Supervisor shall complete the process by overseeing the staff as they carry out the plan.